| TERMS and CONDITIONS | Effective January 1,2006 |
| PRICES | |
| Prices are in US dollars. Pricing, terms, and conditions subject to change without notice. Manufacturers, names and model numbers are used for identification purposes only, and we are in no way implying that any of such products are manufactured by the original equipment manufacturer. | |
| LIMITED WARRANTY | |
| All products are warranted under the manufacturer's warranty conditions. Replacement or repair of authorized returns found to be mechanically or electrically defective upon inspection within the guarantee period constitutes fulfillment of all obligation under this warranty. Underhill reserves the right to decide between repair and replacement. Underhill assumes no responsibility for the proper installation of the products listed in this website or supplied by Underhill or for labor costs involved in repair or replacement. | |
| CREDIT | |
| New Customers: New customers will be authorized to purchase on an open account basis by providing sufficient financial information to establish credit. Otherwise, customers may purchase by cash, credit card, wire transfer, or letter of credit terms, if and until an open account is approved. | |
| Establishing credit: A recent financial statement, including an income statement and balance sheet from the most recent two-year period may be required with a completed Underhill Credit Application. the Underhill accounting department will establish an appropriate credit line after review of these documents and any additional information is requested. | |
| Letter of Credit: Most foreign distributors purchase equipment on a letter of credit basis. If this is required, please request letter of credit issuance instructions from your inside representative at Underhill. | |
| Credit Hold: Customers with unpaid invoices that are past due or who have exceeded their credit limit will be placed on credit hold. Underhill will notify customer of any orders that cannot ship due to credit hold. Credit holds can only be released by Underhill Accounting Department. | |
| Collection: Past due accounts are subject to an interest charge of 18% per annum. | |
| MINIMUM ORDER | |
| $100.00 net. Smaller orders billed at this minimum charge. | |
| TERMS | |
| Net 30 days, past due 31 days. | |
| FREIGHT | |
| All prices quoted are ex-works Aliso Viejo,
California, and subject to change. Truck freight is allowed and
prepaid for one time shipment and to one destination to the following
areas: A. $5,000.00 net or more in the continental United States B. $10,000.00 net or more to Canada C. $15,000.00 net or more to Mexico |
|
| CLAIMS | |
| All claims for shortage must be submitted in writing to Underhill customer service within 15 days after receipt of goods. | |
| MERCHANDISE RETURNS | |
| All returns must have prior approval by Underhill customer service. Customer service will issue an authorization (RMA#) that must be affixed to two sides of the shipping carton. Non-warranty returns must have prior approval, will not be accepted for obsolete or shopworn products, and are subject to 30% restocking charge. | |
| RECALLS | |
| Underhill International is responsible for monitoring the quality of its products. If it is determined that any shipment of product is defective after leaving the factory, a notice will be sent to the customer advising of the situation. The defective product can then be returned to the factory and exchanged for a new product. Underhill International will pay for the cost of shipping of all recalled product. | |